Vpn/proxy/whitelist issue

Discussion in 'Issues & Reports' started by Rishikesh Pandey, Apr 6, 2020.

  1. Rishikesh Pandey

    Rishikesh Pandey New Member

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    Hey, I am unable to join the server, it says that I might be connected to a vpn. My in game name is TheAlphis
     
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  2. Sammm

    Sammm Member

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    Hello! Have you tried the numerical IP address? 158.69.123.178 Good luck!
     
  3. Ali <3

    Ali <3 Hearterator Staff Member Moderator

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    Hello!
    I don't suppose your account isn't premium (paid copy of minecraft)? as we have an issue that your ign doesn't exist; while it does, and cannot find another reason for this error.
     
    Last edited: Apr 6, 2020
  4. Rishikesh Pandey

    Rishikesh Pandey New Member

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    My account is premium and my minecraft username is TheAlphis.
     
  5. Ali <3

    Ali <3 Hearterator Staff Member Moderator

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    Unfortunately, there's no way we can fix this as while your account exists, our plugin: Luckperms cannot find your ign. We know it exists and we know it doesn't fit into any reasons behind why it wouldn't work so we have no clue why it won't.
    This means you won't be able to get onto the server unless we can find a way to fix it. If you have any ideas then please message me on discord @ali ♡#4612
    Apologies,
    Ali
     

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